What is your return policy?

• We strive to offer the best prices by maintaining a no-return policy for used furniture. Once furniture is removed from its original packaging and placed in your home, it is considered used, and returns are not accepted due to the significant discounts we provide. However, if your product arrives damaged or defective, we will replace it with a new item within 7-14 days, depending on stock availability. All furniture purchases include a one-year manufacturer’s warranty covering defects.

• To ensure your satisfaction, we recommend measuring your space and comparing it to the product dimensions listed on our website before purchasing.

What does the warranty cover?

• Our one-year manufacturer’s warranty covers defects in materials or workmanship. It does not cover damage due to misuse, abuse, or normal wear and tear. Less than 1% of our customers experience warranty issues, and our team handles all claims directly, so you don’t need to contact the manufacturer.

How does delivery and assembly work?

• Delivery: Most products are delivered free of charge within 1-3 days in their original packaging to locations within 75 miles of Los Banos, California (covering Fresno, most of the Bay Area, and the Central Valley). Ashley brand products may take 7-21 days for delivery.

• Assembly: For a flat fee of $99, our assembly service includes unpacking the product, assembling it, and removing all packaging materials. If you opt out of the $99 assembly service, the product will be delivered in its original packaging, and you will be responsible for assembly and disposal of packaging materials.

How can I confirm the furniture will fit my space?

• We provide detailed product dimensions on our website. Please measure your space and compare it to these dimensions or your existing furniture to ensure a perfect fit. If you need assistance, feel free to contact us for guidance.

How do I know I’m getting the best price?

• Rest assured that with us, you won’t overpay for your furniture. We pride ourselves on operating as efficiently as possible to provide you with the best price possible. If you find a better price online or from a local competitor, we will match the price, including all fees, delivery, and assembly.

What if I have additional questions?

• For any other inquiries, please message us directly via the “Text Us” link on our website or call us at (209) 827-4076. Our team is here to help!

Why choose us?

• With nearly 25 years in business, we pride ourselves on exceptional customer service and quality products. Our commitment to customer satisfaction has allowed us to thrive in today’s competitive retail environment. Shop with confidence knowing we’ll go the extra mile to make things right.